You provide to Senior Stays when you communicate with us through the website; and
– Senior Stays collects from you when you access the website.
Senior Stays is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Senior Stays collects information from our users at several different points on our website.
Collection of Website Usage Information
- – The time and date of your visit to the website
- – What parts of the website you visit
- – How long you spend on any page of the website
- – How many times you visit the website
- – Which domain (country) you are visiting from
This information does not identify you personally and will not be matched with any information which does identify you personally.
Collection of Personal Information
You can visit the website without revealing any personal information.
Seniorstays may request personal information from you when you:
- – Provide feedback on the website;
- – Enter a competition from the website;
- – Contact us through the website;
- – Become a Senior Stays subscriber to our e-newsletters;
Before you make a payment for advertising on our site, you need to become a member. You provide the following information to Senior Stays:
- – Your name;
- – Email address;
- – Telephone and fax numbers
- – Your email address is your membership identification, and you choose your own password to access your account.
When you use our Tell-A-Friend service, we ask you for your friend’s name and email address. Senior Stays automatically sends your friend a one-time email inviting them to visit the site and subscribe or become a member. We do not store the friend’s email unless they subscribe to the Seniorstays e-newsletter or become a member.
Email Opt In, Opt Out
If you wish to become a subscriber or a member, we ask for contact information such as name, street address and email address to provide these communications. Out of respect for your privacy, we offer the option for you to receive these types of communications. If your personally identifiable information changes (such as your postcode, phone, email or postal address), or if you no longer desire our service, we provide a way to correct, update or delete/deactivate your identifiable information provided to us, by using the unsubscribe feature in our email communications or logging into your personal membership account.
Data and Site Security
Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss. Any personal information that you submit to our website is held with the strictest confidence. Senior Stays uses and implements industry standards for the security and protection of information collected from its users. Once your personal information comes into our possession, we will take all reasonable steps to protect it.
Our site is secured by Secure Pay, and offers a very high level of encryption for security. Should any unauthorised charges appear on your credit card as a result of paying on line for advertising with Senior Stays, you must contact your credit card provider in accordance with its reporting rules and procedures.
Consumer Protection Information
To validate accommodation listed on our website their “Council Rates” notice or similar documentation is requested as proof of existence. Most accommodation supply this but some don’t.
Unverified accommodation have the warning “This property has not completed the verification survey”, so please take extra care before booking these.
COVID – 19
Due to the current situation related to the coronavirus, we understand you may need to change your travel plans. To get the latest information you can contact the property or business you have booked to check if they can accommodate you. Senior Stays Travel Website is not responsible for bookings, all bookings are made directly between the consumer and the advertisers (accommodation and tour operator). Senior Stays is a platform for advertisers to promote their business and special deals only.